MasterMNG

Product / Operations

Work that happens again doesn't need to be recreated every time.

Reports, checks, reviews and maintenance should not depend on someone remembering to ask. Routines run them on time, the operations calendar shows them next to everything else that is due, and anything that needs a person goes to Needs You.

Routines

Recurring and one-off work, assigned to an agent.

Schedules
Hourly, daily, weekdays, weekly, monthly or a custom schedule, or a single run at a set time.
Run history
Every occurrence is kept with its outcome and linked to the task it created.
Pause and resume
Pause a routine without losing its schedule or its history.
Missed runs
Occurrences that did not run are shown as missed. You choose whether they are skipped or caught up, with a cap.
No duplicates
If a routine is still running when its next time comes, the new occurrence is merged into the active one by default, or skipped, or queued — your choice.
Run now
Start a routine immediately, outside its schedule.
Operations calendar

Everything that is due, on one calendar.

The operations calendar is drawn from real records, and every event links to the record behind it. It shows scheduled, one-off, completed, missed and failed routine runs; task and epic start and due dates; sprints and releases; approvals; decision deadlines; and failed runs.

  • All-day events stay on their calendar date in your time zone.
  • Completed routine runs link to the task they created.
The operations calendar of the MasterMNG Demo company for October 2026: two sprints, the weekly pricing check and daily support digest routines, task start and due dates, two releases and a month-end close, with filters by kind of event.
Screenshot from the MasterMNG Demo company. Demo data.
Handoffs

Work changes hands with its context attached.

A handoff passes work from one agent to another, or from an agent to a person, with the reason, the context and the run that created it. The receiver accepts or rejects it, and the result is recorded on the handoff. Handoffs to a person appear in Needs You.

Handoffs across providers

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